Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.99candles.fr (the "Site").

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

COOKIES

When you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information and e-mail address.

This automatically collected information is referred to as "Order Information".
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging for shipment of your order and providing you with invoices and/or order confirmations).
In addition, we use this Order Information to:
communicate with you assess potential fraud or risk; and where consistent with your stated preferences, provide you with information or advertisements about our products or services.
We use the Device Information (in particular, your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online shop - for more information about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site - to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.

BEHAVIOURAL ADVERTISING

As set out above, we use your Personal Information to provide you with targeted advertising or marketing messages that we think may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

Facebook- https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.

DO NOT FOLLOW

Please note that we do not change our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.

YOUR RIGHTS

If you are a European resident, you have a right of access to the personal information we hold about you and you may request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.
In addition, if you are a European resident, please note that we process your information in order to fulfill our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information on file unless and until you request us to delete it.


CHANGES

We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by clicking here