General Terms & Conditions of Sale99candles sells vintage clothing & accessories on its website www.99candles.fr 99candles advises its users to read the general sales conditions of its online store 99candles.fr. This will provide you with all the necessary information and will make you aware of the clauses that you have tacitly accepted. 99candles reserves the right to change these terms and conditions at any time.
We thoroughly inspect all products of the shop for quality, functionality and condition. Due to the nature of vintage items, we want to let you know that, you may find slight irregularities. All those unique items have been previously enjoyed and has been chosen for his individual beauty. If you have any questions, feel free to contact our customer service team. Sometimes items may appear differently from the items shown online due to light changes while shooting or varying of models, that’s why we do our best to give you multiple visions of the item. Please ask questions prior to purchasing should you have any concerns or specific needs. 99candles products are offered as long as they are visible on the website www.99candles.fr and within the limits of available stocks. In case of unavailability of products after the buyer has placed his order, we will inform him by email. The buyer’s order will be automatically cancelled and no bank debit will be made.
PRICESThe prices indicated on the 99candles website are indicated in euros. The prices indicated exclude delivery costs which will be charged in addition to the price of the final order. 99candles reserves the right to change the price of its products at any time. The transfer of the order from the seller to the buyer will only take place when 99candles has received full payment from the buyer.
When the buyer validates his order, he has the obligation to pay the price indicated and he has fully understood the present general conditions of sale without exception or reservation. The payment of the purchases on 99candles.fr is carried out only by bank card thanks to the Stripe-pay system. 99candles reserves the right to refuse an order if there has been a previous dispute, lack of payment with the buyer or in case of unavailability of product. In case of unavailability, 99candles will notify the user. An order may also be refused if the buyer’s credit card is declined or for other reasons that 99candles will take the time to explain to its user. 99candles cannot be held responsible for any refusal. The credit card numbers of the buyer are encrypted from his computer and are transmitted to the bank operator who is responsible for decrypting them in order to manage direct debit authorizations. The confirmation of the order by the buyer is a sign of signature and acceptance of the operations carried out. Once the order has been placed, the buyer will receive a summary of the purchase(s) by e-mail via the order confirmation address. All orders outside of UE may have additional charges added to the price (customs duties, local taxes, import duties, state taxes), and the buyer becomes the importer of the order and will be responsible for any necessary declarations and charges. 99candles will not be responsible for any of these additional costs. 99candles strongly advises its buyers to check with their dedicated local departments to anticipate any unwanted charges. It should be noted that when you have in your possession the ordered products, the risks of loss or damage of the products are transferred to you.
SHIPPINGThe articles that are displayed throughout the website can be sent worldwide. We ship worldwide with Colissimo (sign-on-receipt delivery). Orders are shipped to the address mentioned by the buyer, which is on the electronic invoice issued upon confirmation of the order. The buyer will receive the items he ordered at the address he indicated during the ordering process. We do our best to get your package out as soon as possible. The delivery times indicated on www.99candles.fr are given for information purposes only and are not contractual, as they may vary. Please note that all orders placed on Fridays from 1pm, Saturdays and Sundays will be sent the following Monday. The time it takes to receive your goods varies depending on your location. In most cases shipments are processed within a week, please allow up to four weeks for delivery. 99candles is not responsible for any problems or delays in shipping. It will be up to the buyer to make a protest to the postal services. Please ensure your delivery address is correct and secure : We are not responsible for items not received due to an incorrect or incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee. We are not responsible for any lost or stolen packages. Once your shipment leaves our facilities, its delivery is out of our hands. We do not refund for packages lost in transit or any un-retrieved packages that have been confirmed as delivered. Once the order has been received, the buyer must report any anomaly (missing and/or broken product) to 99candles.fr by clicking here the same day the package is received, or at the latest one working day after receipt.
RETURNSThe customer has 14 days from the date of receipt of the order to contact 99candles about returning an item. The item must be returned in the same condition as when received, in its original packaging. Items that have been worn (perfume smell, traces of make-up...), washed, dirty, damaged or incomplete cannot be taken back and will not be refunded. In case of refund, only the amount of the order will be refunded. Shipping costs cannot be refunded. Please note that the return shipping costs are entirely at the customer’s expense. If the return package does not arrive at its destination, no refund will be possible. It is best to choose a shipment with tracking. In case of exercising the right of withdrawal, 99candles will refund the amount paid minus the initial shipping costs, within 14 days of notification of your request and via the same means of payment as used for the order. Return shipping costs are the responsibility of the buyer. In the case of a return, you must send an e-mail to us by clicking here with your name, first name, address and the reason for the return.
In accordance with the French law «Informatique et Libertés» of January 6, 1978, 99candles commits itself not to communicate to a third party the personal information of the buyer. This information, which is essential to the processing of orders, can be modified or deleted at any time upon request. 99candles reserves the right to collect personal information about you.
INTELLECTUAL PROPRETYAll the elements of 99candles.fr website : photographs, texts and contents are protected by copyright, patents and intellectual property. Without prior authorization from 99candles, any unauthorized use of any of these elements will be considered an infringement and liable to prosecution in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code. Any user wishing to include a link to the www.99candles.fr website must first request permission from 99candles. It should be noted that upon simple request from 99candles, this link must be removed even if it was initially authorized.
GOVERNING LAWThe present conditions of sale on line are subjected to the French law. In case of dispute, the French courts will have exclusive jurisdiction.
LEGAL NOTICEThis website 99candles.fr is the property of:
107 avenue de la République, 75011 Paris
Registered under the SIRET n° 878 652 353
1&1 IONOS SE
Elgendorfer Str. 57